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Troubleshooting

The installation is not working as expected ? You're at the right place !

Here are the common errors and how to solve them :

CI/CD Catalog page load infinitely

This error occurs when the frontend application makes a request to the backend but never get a response. It is a misconfiguration of the frontend Docker image for your instance.

Redirect URI Invalid error in GitLab

This error occurs when the Redirect URL set for your GitLab application doesn't correspond to the API_URL. Please, ensure you write the correct URL as described in the section OIDC

The website shows an error after a restore

The SSO uses several cookies to store the user session. If you restore a backup, it might happen that the cookies are not valid anymore. To fix this, you can clear the cookies and the cache for your domain name. Here are the steps, depending on your browser:


Don't find what you're looking for ?

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You can also send an email to [email protected]


Last update: January 5, 2023